Terms of Service

Kalina is a personal AI agent built to act on your behalf in dealings with the businesses and institutions you depend on, starting with planning your household's meals. Anyone can use this site to plan a week without an account and join the waitlist. Kalina also runs an invite-only beta with accounts, where it plans a week of dinners for your household, builds the shopping list, keeps track of what you have on hand, reads optional photos of your kitchen, and emails you when the week is ready.

Kalina does not yet buy anything, access your calendar or contacts, or take any financial action on your behalf. As the product expands, these Terms will expand with it, and we will post updates here.

You must be at least 18 years old, able to form a binding contract, and a resident of the United States to use Kalina. Kalina is offered only in the United States. It is not offered to people in the European Economic Area, the United Kingdom, or Switzerland, and we do not aim it at them. Any information you give us, including your email address to join the waitlist, must be accurate. You are responsible for keeping your login credentials secure and for the activity that happens under your account.

Accounts are currently by invitation, and we can decline or withdraw an invitation. If you set up a household, you are the one responsible for it: for what you record about the people in it, for having their permission to record it, and for who you let into it.

Kalina acts only on your explicit confirmation. We will not complete a purchase, make a booking, submit your credentials, or send a message to an outside party on your behalf unless you have first deliberately confirmed that specific action. This requirement is engineered into the product, not merely displayed on a screen. It applies to every irreversible action Kalina takes on an outside party for you. It does not apply to the routine processing our service providers do to run Kalina, which our Privacy Policy describes. This is the one commitment in these Terms that the "Disclaimers" section below does not disclaim.

Kalina executes the decisions you make. It does not give you legal or financial advice, and it does not decide on your behalf what you should do. Where Kalina drafts a message, fills a form, or communicates with a business for you, it is acting on instructions you gave it, in your name.

Allergen checking is the part of Kalina people rely on most, so here is exactly what it is. Every dish is checked against your household's hard restrictions before it can reach you. When Kalina cannot establish that a recipe is safe for your household, it is held back rather than shown. That check runs in code on every dish, and an AI model never overrides it.

Two things limit what that can promise, and you should know both.

The recipes are not ours. Kalina works from recipes published by other people. An ingredient list can be incomplete or wrong, and a publisher can change one after we have read it.

Beyond that, Kalina cannot see the specific product you buy. Brands reformulate, recipes vary by region and batch, and shared equipment and cross-contamination are not visible in any ingredient list.

So: Kalina narrows what you consider. It is not the last check before someone eats. Read the label on the food you actually buy, every time. You are responsible for the final decision about what your household eats, and you agree to exercise the highest degree of caution in making it. You may not rely on Kalina alone. If someone in your household has a severe or life-threatening allergy, treat Kalina as a way to shorten the list, and keep doing whatever you and their doctor already do.

Recipes, ingredient lists, allergen statements, substitution suggestions, and nutritional information presented in Kalina are informational only, are drawn in whole or in part from sources we do not control, and are not independently verified by us. Before serving any dish, you agree to verify its ingredients and its suitability for each person who will eat it against at least one source independent of Kalina, including the label on the product you actually purchased. Where any member of your household has a food allergy, intolerance, or any other medical condition affected by diet, you agree to obtain and follow the advice of that person's licensed medical provider, and to treat that advice, and not Kalina, as controlling. Kalina is a planning aid. It is not a substitute for that verification or that advice, and no output of Kalina should be relied on as the sole basis for any decision about what your household eats.

Nothing in Kalina is medical or nutritional advice. Kalina is not a medical device and we make no medical claim for it. In an emergency, contact a medical professional or your local emergency number.

You can send Kalina photos of your fridge, freezer, pantry, or spice rack so it can update what it thinks you have. This is always optional.

By sending one, you give us permission to process that image to identify the food in it, which includes sending it to the AI provider named in our Privacy Policy for that one analysis. We discard the image straight afterward unless you have separately ticked the box consenting to keep it for accuracy evaluation, which you can withdraw at any time.

Only send photos you have the right to send, and please keep people out of the frame. A kitchen photo can catch other people and other things you did not intend to include, so take the picture with that in mind.

We do not use facial recognition. We do not detect, scan, map, or measure face geometry, and we do not create a faceprint or any other biometric identifier.

Kalina is pre-release software given to a small number of invited households. It will have faults, features will change or be removed, and we may need to reset or migrate data as the product develops. We will give you notice where we reasonably can, and we will not delete a household's data as a routine matter, but do not treat Kalina as the only record of anything you would be sorry to lose.

While Kalina is in beta, please keep non-public information about the product to yourself: unreleased features, screenshots of anything not publicly launched, and anything we mark or tell you is confidential.

You agree not to:

• Use Kalina for any unlawful purpose, or to harass, defraud, or impersonate anyone
• Attempt to reverse-engineer, scrape, or extract the models, prompts, or systems behind Kalina
• Interfere with or disrupt Kalina's infrastructure, or attempt to bypass any confirmation step described above
• Use Kalina to take action on behalf of anyone other than yourself or your own household, without our written permission
• Misrepresent your identity or the accuracy of information you give Kalina
• Send Kalina photographs in which a person is identifiable

Kalina is free to use during the current beta and waitlist stage. There is no live billing today. When Kalina introduces paid features, we'll tell you what you're paying before you're charged, and you'll be able to cancel online, in the same place you signed up, without calling or messaging anyone. We will update these Terms with the specific billing terms before any charge is introduced. Before we charge anyone, we will show the price, how often it recurs, when the first charge lands, and how to cancel, all of it before you enter payment details, and we will ask you to agree to the recurring charge separately from your agreement to these Terms.

Kalina and its underlying technology, branding, and content are owned by Kalina Technologies Corp. and our licensors. These Terms don't grant you any ownership in Kalina, only a limited, personal, non-transferable right to use it as intended.

Your authority to provide information about others.For any information you record about another member of your household, you confirm that you are that person's parent, legal guardian, or authorized caretaker, or that you have their permission to give us the information for the purposes described in these Terms.

What you record stays yours. The allergies, diets, notes, photos, and everything else you and your household put into Kalina stay yours. Recording it here gives us permission to store it, keep it in our backups, and process it to run Kalina for you and keep the service working. Some of it passes through the service providers listed in our Privacy Policy, which says what each one receives and what they may do with it.

That permission covers two things and nothing else. The first is running Kalina for you. The second is combining what households record into counts and patterns that point to no person and no household, which we use to understand how Kalina is used and make it better. Beyond those two we do not sell your information, we do not give it to anyone outside those providers, and we do not use it for anything. When you delete something or close your account, our permission ends on the timelines in the Privacy Policy, which also cover our backups, anything the law requires us to keep, and the counts we hold in a form that no longer points to any person.

Feedback. If you send us an idea, a suggestion, a bug report, or any other feedback about Kalina, you assign it to us, and we may use it for any purpose without restriction, payment, credit, or any duty to keep it confidential. We are under no obligation to use it. Do not send us feedback you are unwilling to assign, including anything you owe someone else a duty of confidence about.

Kalina helps you plan, communicate, and take action on decisions you've already made. It does not provide legal, financial, medical, or nutritional advice, and it does not represent you in legal proceedings. Nothing Kalina tells you should be treated as a substitute for advice from a licensed professional, including a doctor, an allergist, or a dietitian. Kalina does not guarantee any specific outcome, including the outcome of a dispute, negotiation, or resolution it helps you pursue.

The recipes Kalina plans with are published by other people, and we link you to the original. We do not own that content and we make no claim about it beyond showing it to you. If you are a publisher and want your recipes handled differently, write to us at hello@kalinahelps.com.

With an account, Kalina emails you the things that come with running your week, including the notice that your week is ready. Those messages are part of the service while your account is open, and each one tells you how to stop receiving it. You can also write to us at hello@kalinahelps.com to change what we send you or to leave the waitlist.

Except for the confirmation commitment in "How Kalina acts on your behalf," Kalina is provided "as is" and "as available." We do not warrant that Kalina will be uninterrupted, error-free, or that any recommendation, plan, or communication it generates will be accurate or fit for your particular purpose. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We make no promise about recipes, ingredient lists, or anything else published by someone other than us, and showing you something is not our endorsement of it.

Excluded damages. To the fullest extent permitted by applicable law, Kalina Technologies Corp. will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, business, or goodwill, in each case arising out of or relating to these Terms or your use of Kalina, whether the claim is based in contract, tort (including negligence), strict liability, or any other theory, and whether or not we were advised of the possibility of those damages.

Cap on liability. Our aggregate liability for all claims arising out of or relating to these Terms or your use of Kalina will not exceed the greater of (a) one hundred dollars ($100), or (b) the amounts you paid us in the twelve months preceding the event giving rise to the claim. The exclusions and limitations in this section are an essential basis of the bargain between you and us, and they apply even if a limited remedy is found to have failed of its essential purpose.

Effect of state law. If the law of the state in which you reside does not permit any part of this limitation, that part will be narrowed to the minimum extent necessary to comply with that law, and the remainder of this section stays in full force.

Exceptions.Nothing in this section excludes or limits our liability for death or personal injury, for our fraud or fraudulent misrepresentation, or for our gross negligence, willful misconduct, or wanton acts, and nothing in it limits our liability for a failure to honor the confirmation requirement described in the "How Kalina acts on your behalf" section above.

You agree to indemnify and hold Kalina Technologies Corp. harmless from any claim arising from your misuse of Kalina or your violation of these Terms, except to the extent the claim results from our own breach of these Terms or our negligence.

We will give you prompt written notice of any claim we seek indemnification for, and a delay in giving notice relieves you of your obligations only so far as the delay actually prejudices you. We will not settle any such claim without your prior written consent. You may take over the defense with counsel we reasonably accept, in which case you will keep us reasonably informed and we will cooperate at your reasonable expense. You may not settle a claim in a way that puts any obligation on us, or that admits liability on our part, without our prior written consent.

You can stop using Kalina, leave the waitlist, or close your account at any time by emailing us, and we will delete your information as described in the Privacy Policy. We may suspend or terminate your access if you violate these Terms, or if we discontinue the product or a feature of it, with notice where reasonably possible.

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles. Before filing any claim, you agree to contact us at hello@kalinahelps.com so we can try to resolve the issue informally, and to give us 30 days to do it. Your note needs three things: your name, the email on your account, and what happened and what you want us to do about it. If a lawyer wrote it for you, it should say so, and you need to have personally approved it. We owe you the same step, and the same 30 days, before we file any claim against you.

If we cannot fix it informally, we arbitrate. You and Kalina each agree to resolve any remaining dispute through binding individual arbitration instead of a lawsuit in court. Arbitration is a private process where a neutral arbitrator, rather than a judge or jury, hears both sides and issues a decision that courts enforce. The Federal Arbitration Act governs this section and any arbitration under it.

Our provider is JAMS. The arbitration will follow the JAMS Streamlined Arbitration Rules and the JAMS Consumer Arbitration Minimum Standards, and, for the coordinated filings described below, the JAMS Mass Arbitration Procedures and Guidelines and their fee schedule, which we adopt expressly.

These promises hold whichever provider administers the arbitration, and they bind us exactly as they bind you:

• If you start an arbitration, you pay no more than $250 in filing and arbitration fees, which is about what a court would charge. We pay everything else, including the arbitrator's fees. If we start an arbitration against you, we pay all of it.
• The arbitrator can award you anything a court could, including every remedy the law gives you.
• The arbitrator must be neutral, and you take part in choosing them.
• You never have to travel to be heard: hearings happen by video or phone, in writing, or in person somewhere reasonably convenient to you. Your choice.
• You can bring a lawyer, and nothing in this section discourages that. If you live in California and lose, you will not be made to pay our legal fees unless the law itself says so.
• Both sides can get the information they reasonably need to make their case.
• The arbitrator's decision comes in writing, with the reasons for it.

Small claims court always stays open. If your claim qualifies for small claims court, you can bring it there instead. This section never blocks that path, for you or for us.

You can opt out of arbitration entirely, within 30 days. Email us at hello@kalinahelps.com within 30 days of accepting these Terms, with your name, the email on your account, and a sentence saying you are opting out of arbitration. It costs nothing and changes nothing else about these Terms. We record the date and version each time you accept the Terms, so the 30-day window runs from a date both of us can point to. And once you have opted out, you stay opted out: accepting a later version of these Terms does not undo it.

Disputes are decided one at a time. You and Kalina each waive the right to bring or join a class action or any claim on behalf of a group, and the arbitrator can decide only the individual claim in front of them. If a court decides this paragraph cannot be enforced for a particular claim, that claim, and only that claim, goes to the Minnesota courts described below, and the rest of this section keeps working for everything else.

If claims arrive in bulk, they stay individual. If 25 or more people bring similar claims against us with the same lawyers, or lawyers working together, a few extra steps keep every claim what this section promises: individual.

• Each claim must be personally confirmed: the person bringing it signs a short statement that the facts are their own and that they authorized the filing.
• Each claim still goes through the informal-resolution step above, individually. Coordinated filings do not skip it.
• The claims proceed in batches of up to 100 at a time, each batch before its own arbitrator, moving at the same time. Every person keeps notice of their own case and a voice in it.
• The outcome of one person's case binds only that person. It sets no precedent for anyone else's claim unless that person agrees to it.
• While a claim waits its turn, every filing deadline that applies to it is paused. Nobody loses a claim to the queue.

If a court decides any part of this bulk-claims process cannot be enforced, only this process stops applying: the affected claims proceed as ordinary individual arbitrations under the rest of this section.

If a dispute belongs in court, it goes to Minnesota. Any dispute that this section sends to court, or that a court decides cannot be arbitrated, will be decided in the state or federal courts located in Minnesota, and you and Kalina each consent to those courts.

If a court finds any part of these Terms unenforceable, that part is narrowed to the minimum the law requires, and the rest of these Terms stays in force.

These Terms and the Privacy Policy are the entire agreement between you and us about Kalina, and they replace any earlier understanding.

Your account and these Terms are yours; you can't assign them to someone else. We may assign these Terms as part of a merger, acquisition, or sale of assets, and the Terms still bind whoever takes them on.

If we don't enforce a part of these Terms right away, we can still enforce it later.

Notices come by email. We send notices to the email address on your account or the one you gave us, and you agree that email counts as written notice.

Some sections outlive your account. The sections that by their nature should survive closing your account do survive it, including intellectual property, your feedback, disclaimers, the limitation of liability, indemnification, and dispute resolution.

No one else can enforce these Terms. These Terms are between you and us. Nobody else gets a right to enforce them.

We do business electronically. You agree to deal with us electronically, and you agree that our electronic records, including the record of your acceptance, satisfy any requirement that something be in writing or be signed. You can withdraw that agreement by closing your account.

Events outside our control.We aren't liable for delay or failure caused by things outside our reasonable control, such as outages of the infrastructure providers named in our Privacy Policy or events no one can prevent.

Kalina is provided by Kalina Technologies Corp., PO Box 412, Victoria, MN 55386, reachable at hello@kalinahelps.com. Kalina is currently free to use; we will tell you before any charge is introduced. Under California Civil Code §1789.3, California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (800) 326-2297 (TDD).

As Kalina's product grows, including calendar access, ordering groceries, and paid features, we will update these Terms and post the update here with a new date at the top. If a change is significant, we'll make a reasonable effort to let you know before it takes effect, and we may ask you to accept the updated Terms before you carry on using Kalina. Otherwise, continuing to use Kalina after a change takes effect means you accept the updated Terms.

Two limits on that. A change never applies to anything that already happened. And a change to "Dispute resolution and governing law" never applies to a dispute we already knew about when we made the change. If you do not want to accept a change, you can close your account, and the version you last accepted governs everything that happened before then.

Questions about these Terms: hello@kalinahelps.com